Important Notice and Medical Disclaimer

The communications, tools, and resources provided by the Lymphedema Association of Québec (LAQ) – including, but not limited to, the website, the LAQ Guide, the interactive map derived from the Guide, the resources and references listed therein, as well as fact sheets, guides, informational documents, publications, and educational content – are offered solely for information, awareness, and community support purposes.

This information does not in any way replace the advice, assessment, diagnosis, treatment, knowledge, expertise, competence, or clinical judgment of a qualified healthcare professional, such as a physician, therapist, nurse, pharmacist, fitter, or other authorized professional. It must not be used for diagnostic or medical treatment purposes.

If you have questions regarding your health condition, symptoms, treatments, or specific needs, we encourage you to consult a qualified healthcare professional.

The inclusion of a professional, clinic, company, organization, product, service, or resource in the LAQ Guide, on the interactive map, or in any other LAQ communication does not constitute a guarantee, certification, official recommendation, endorsement, or validation of the competencies, services, practices, products, or information provided.

The Lymphedema Association of Québec cannot be held responsible for decisions, actions, or omissions made based on the information, tools, or resources distributed through its various communications and platforms.

Clinical approaches, professional practices, treatment methods, available products, and insurance coverage may vary depending on professionals, institutions, insurers, regions, and the evolution of scientific knowledge. Users are responsible for validating information relevant to their situation with qualified professionals, their insurer, or the appropriate authorities.

Users are also responsible for verifying the qualifications, licenses, certifications, scopes of practice, and professional affiliations of the practitioners or businesses listed, including with the applicable professional orders, associations, or regulatory bodies.

The LAQ website and its various platforms may also contain links to external websites or third-party resources. The LAQ has no control over the content of these sites and cannot be held responsible for the accuracy, reliability, timeliness, completeness, or privacy practices of these external resources.

The Lymphedema Association of Québec makes reasonable efforts to ensure the accuracy and reliability of the information provided. However, it cannot guarantee that the information is free of errors, complete, or continuously up to date.

Privacy policy

 

Purpose of the privacy policy

This Privacy Policy is established to inform users of www.infolympho.ca, owned and operated by the Lymphedema Association of Québec (LAQ), of the following terms and conditions:

1. Personal data collected by the website
2. The use made of this data
3. Access to this data
4. The rights of site users
5. Policy on the use of cookies

This privacy policy operates in parallel with the general terms and conditions of the www.infolympho.ca website.

 

Applicable law

In accordance with the General Data Protection Regulation, this privacy policy is subject to the following regulations:

Personal data are:

1. Processed in a lawful and transparent manner;
2. Collected for specified, explicit and legitimate purposes, and will not be further processed in a way incompatible with these purposes. In accordance with Article 89(1) of the GDPR, the storage and processing of such data for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes, is not considered incompatible with the original purposes;
3. Adequate, relevant and limited to what is necessary for the purposes for which they are processed;
4. Accurate, and if necessary, kept up-to-date. All reasonable steps will be taken to correct data that is incorrect with regard to the purpose for which it was collected;
5. Kept in a form which allows identification of the data subjects for a period of time sufficient for processing;
6. Processed in a way that guarantees their security, including with regard to unauthorized or unlawful processing, loss or destruction, whether accidental or intentional.

The processing of collected data is lawful only if at least one of the following conditions is met:

1. The data subject has consented to the processing of his/her data for one or more specific purposes.
2. The data processing is necessary for the performance of a contract to which the data subject is a party, or for the performance of pre-contractual measures taken at the data subject’s request.
3. The processing is necessary for the fulfillment of a legal obligation to which the responsible party, the Québec Lymphedema Association (LAQ), is subject.
4. The processing is necessary to safeguard the vital interests of any natural person.
5. The processing is necessary for the realization of a mission of public interest entrusted to the LAQ.
6. Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests, freedoms or fundamental rights of the data subject prevail.

 

Consent

By using the site www.infolympho.ca, users consent to:

1. All the conditions included in this privacy policy;
2. The collection, use and retention of the data listed in this privacy policy.

 

Personal data collected

When users browse the www.infolympho.ca website, various personal data about users is collected.

The following data is collected automatically:

IP address, location, hardware and software details, links clicked and content the user has consulted.

The following data is collected non-automatically:

First name, last name, telephone, email, message, address, information about your medical condition, professional title and status, company, etc.
This data is collected via our forms to become a member, online purchase from our store section, and our contact form to reach us.
No additional data is collected without informing you in advance.

 

Data processing

Personal data collected on the www.infolympho.ca website is only collected and processed for the purposes specified in this privacy policy and/or on the relevant pages of the website. The personal data we collect will not be used for any other purpose.

 

Sharing of collected personal data

1. Employees : We may openly disclose information to employees of the Lymphedema Association of Québec (LAQ) insofar as they need it to pursue the purpose set forth in this policy.

In addition, personal data collected may be shared:

If the LAQ is required to do so by law:

1. If the information is required for legal proceedings
2. To protect the legal rights of the LAQ.

Except as provided in this policy, personal information will not be disclosed or shared with third parties under any circumstances.

 

Storage and protection of personal data

The Lymphedema Association of Québec (LAQ) does not store personal data longer than is necessary to achieve the purposes for which it is collected.

 

User rights

In accordance with Chapter 3, art 12-23 of the GDPR, users of the www.infolympho.ca website have the following rights with regard to their personal data:

1. Right of access
2. Right of rectification
3. Right to erasure
4. Right to restrict processing
5. Right to data portability
6. Right to object

To assert any of these rights, access, modify or delete your data in any way, you can contact us via our contact form: www.infolympho.ca/en/contact-us/

 

Cookie policy

A cookie is a file stored on a user’s hard drive when he or she browses a website. This cookie enables us to learn more about the user’s browsing habits in order to offer a better user experience.

The www.infolympho.ca website uses the following cookies:

1. Strictly necessary cookies.
2. Performance cookies.
3. Functionality cookies.
4. Marketing targeting cookies.

In accordance with the GDPR, you can choose to be notified each time a cookie is created, or disable the transmission of cookies by the site entirely.

 

Modification of the privacy policy

In order to remain in line with the law or to reflect any changes in our personal data management process, this privacy policy may change and be modified on a regular basis. Users are advised to check this policy regularly to keep up-to-date with our policy on the collection and processing of personal data.

 

Contact

Here is the contact information for the person responsible for this personal data management policy:

Lymphedema Association of Québec (LAQ)

514 979-2463
aql@infolympho.ca

648, rue Lajeunesse
Laval,
QC, H7X 3K5